MADE-TO-ORDER
All sales for made-to-order products are final. We will accept returns or exchanges for product damaged in transit or if the incorrect item was shipped.
ACCESSORIES
Unused accessories can be returned for a refund and must be reported within 30 days after delivery. Defective accessories can be returned to exchange for the same item or for a refund and must be reported within 30 days after delivery.
APPAREL
Apparel can be exchanged for a different color or size or full refund within 30 days after delivery. Item must be unworn, unwashed, undamaged and unused with all original tags and packaging. We reserve the right to refuse a refund if the returned apparel does not fall within the previously listed criteria and will ask you to pay to have it returned to you.
FINAL SALE
All sales are final. We will accept returns or exchanges for product damaged in transit or if the incorrect item was shipped.
IMPORTANT!
It is the customer's responsibility to inspect and report any defects or shortages within 30 days after delivery. All claims reported after the 30th day will not be honored, no exceptions.
To process your return, item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Please contact
BAMKO Customer Service beforehand to ensure your request falls within the 30 days. The arrival time back to our distribution center is not counted against the time frame.
Shipping charges for the initial purchase are non-refundable.
Shipping costs for returns / exchanges are non-refundable regardless of circumstances. There are no exceptions in this regard.
Shipping charges for orders that are deemed "undeliverable" by the shipping carrier are non-refundable. Please ensure correct "ship-to" address, as we do not modify shipping addresses in any way before they leave our distribution center.
